Cookie Policy
Effective Date: 20 May 2026 • Last Updated: 20 May 2026
This Cookie Policy explains how Blackpaw Innovations Company (“Blackpaw,” “we,” “us,” or “our”) uses cookies and similar technologies on HakiqaDuka and blackpawinnovations.com.
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website or use a web application. They help services remember your preferences and session state, and allow us to understand how users interact with our product.
2. Types of Cookies We Use
2.1 Strictly Necessary Cookies
These cookies are essential to operate the service and cannot be switched off. They are set in response to actions you take, such as logging in or setting security preferences. Without these cookies, the service cannot function.
| Cookie | Purpose | Duration |
|---|---|---|
| session_id | Maintains your authenticated session | Session / 8 hours max |
| csrf_token | Protects against cross-site request forgery | Session |
| tz | Remembers your timezone preference | 1 year |
| cookie_consent | Stores your cookie preference choice | 1 year |
2.2 Functional Cookies
These cookies enhance functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages.
| Cookie | Purpose | Duration |
|---|---|---|
| lang | Remembers your language/locale preference | 1 year |
| cids | Remembers your last selected company/branch in multi-branch setups | Session |
2.3 Analytics Cookies
These cookies allow us to count visits and understand how users navigate the service, so we can improve performance and usability. All data collected is aggregated and anonymised. These cookies are only set with your consent.
| Provider | Purpose | Duration |
|---|---|---|
| Internal analytics | Page views and feature usage (anonymised) | Up to 1 year |
3. Legal Basis
Under the Kenya Data Protection Act, 2019 and applicable ePrivacy principles:
- Strictly necessary cookies are set on the basis of our legitimate interests and contract performance — no consent required.
- Functional cookies are set on the basis of legitimate interests to provide you with the requested features.
- Analytics cookies are only set with your prior consent, obtained via the cookie banner on first visit.
4. How to Manage Cookies
You can control and delete cookies through your browser settings. Note that disabling strictly necessary cookies will prevent the service from functioning correctly.
You may also withdraw consent for analytics cookies at any time by clicking “Manage Cookie Preferences” in the footer of any page.
5. Local Storage and Service Workers
In addition to cookies, HakiqaDuka uses browser localStorage and a service worker to cache application data for offline use and to improve performance. This data does not leave your device and is not shared with third parties. You can clear this data through your browser’s site settings.
6. Third-Party Cookies
We do not allow third-party advertising or tracking cookies. Where we use third-party analytics or support tools that set their own cookies, we ensure that appropriate data processor agreements are in place and that any such cookies are disclosed in this policy.
7. Changes to This Policy
We may update this Cookie Policy from time to time. We will post any changes on this page with a revised effective date and, for material changes, provide advance notice.
8. Contact Us
For questions about our use of cookies or to exercise your data rights:
privacy@blackpawinnovations.com
Blackpaw Innovations Company, Muringa Court, Kirichwa Road, Kileleshwa, Nairobi, Kenya
See also: Privacy Policy • Terms of Service • Service Level Agreement